Return Policy

ALL SALES ARE FINAL!!!

 

RETURNS

 

ALL SALES ARE FINAL. Please email us within 2 days of receiving your item if item is defective or damaged.  

We are not responsible for any lost or stolen merchandise incurred upon return shipping.

The cost of returning the goods to our office in Atlanta, Ga is your responsibility.

In order to receive an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We only replace items if they are defective or damaged. Please send us an email at INFO@VIVALUSCIOUSGLAMHAIR.COM 

Additional non-returnable items:

* Gift cards

* Bonnets

* Lash Liner Paste

* Wig Bands (both types)

 

To complete your return, we require your Full Name (that the order is under), Telephone Number, Email Address, Order Number, Picture of damaged package & product and Proof of Receipt.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. (Make sure you monitor your emails) Please allow up to 7 business days for us to process this order. 

We reserves the right to reject returns which do not comply with our return policy.

 

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